Privacy policy

Last updated: October 13, 2026

Muncy Guitars ("we", "us", "our") operates muncyguitars.com. This Privacy Policy explains what personal information we collect when you visit or buy from our store, how we use it, and your rights.

1. Information We Collect

•       Information you give us: name, email address, phone number, shipping and billing address, order details and any messages you send us.

•       Payment information: processed securely by Shopify and our payment providers. We do not store full card numbers.

•       Information collected automatically: IP address, browser type, device information, pages viewed, referring website and how you interact with our site, gathered through cookies and similar technologies.

2. How We Use Your Information

•       To process, ship and track your orders

•       To communicate with you about orders, returns and support requests

•       To prevent fraud and keep our store secure

•       To improve our website, products and service

•       To send marketing emails, only if you opt in. You can unsubscribe at any time.

•       To meet legal and tax obligations

3. Sharing Your Information

We do not sell your personal information. We share it only with service providers who help us run our business, including:

•       Shopify, which hosts our store and processes payments

•       Shipping carriers (USPS, UPS, FedEx) to deliver your orders

•       Analytics and advertising providers such as Google, to understand site use and show relevant ads

We may also disclose information when required by law or to protect our rights.

4. Cookies

We use cookies to keep your cart, remember preferences and understand how visitors use our site. You can disable cookies in your browser settings, but some features may not work properly.

5. Data Retention

We keep order information for as long as needed to fulfill orders and meet legal, tax and accounting requirements.

6. Your Rights

Depending on your state of residence, you may have the right to access, correct or delete your personal information, and to opt out of targeted advertising. To make a request, email info@muncyguitars.com. We will respond within the time required by applicable law.

7. Data Security

We use reasonable safeguards, including SSL encryption, to protect your information. No method of transmission over the internet is completely secure.

8. Children's Privacy

Our store is not directed to children under 13, and we do not knowingly collect their personal information.

9. Changes to This Policy

We may update this policy from time to time. Changes are posted on this page with a new "Last updated" date.

10. Contact Us

Muncy Guitars, 4937 Indian Warpath Rd, Maryville, TN 37803, United States Phone: +1 865-977-6147 · Email: info@muncyguitars.com